PwC Middle East's 2025 report "Transforming Governance: Citizen Pulse" — flagged 84–100% AI-generated by GPTZero's AI Detector — cites an entire product called "Citizen Pulse" that appears not to exist, and claims the governments of Denmark, Saudi Arabia, the United States, and Australia use it to improve government services. None of the cited sources provide evidence for the claim.
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Expert: GPTZero Investigation Team, AI Fact-Checking Investigators GPTZero's investigation of four PwC Middle East reports (2024–2026) found hallucinated citations and fabricated claims across all four. In the most egregious case — the 2025 "Transforming Governance: Citizen Pulse" report, flagged 84–100% AI-generated — only 2 of the 17 cited sources were verifiable. The report appears to have hallucinated an entire product ("Citizen Pulse", which appears nowhere else in any PwC product on the internet) plus claims that the governments of Denmark, Saudi Arabia, the United States, and Australia use it to improve key government services. Several other citations were garbled, unverifiable, or referenced the same report under different titles. PwC Middle East has not publicly corrected the reports. Source: https://gptzero.me/news/investigations-pwc/
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